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  • 2015 Volkswagen Tiguan

    Volkswagen Tiguan
    Mileage
    68,314
    Service Date
    7/1/2022
    Services Performed
    • Customer states that the front windshield washer does not spray. Held in spray position and found that the sprayers operate. I could not duplicate concern. Inspected Front washer fluid spay nozzles and found no faults besides calcium build up on the nozzles. Found no codes in the system. Raised vehicle and removed Wheel well splash guard and undervehicle splash guard to gain access to washer fluid reservoir and washer pump/ motor. Found no broken lines and sufficient voltage and ground are present at the motor/ pump. Found no faults with the windshield washer system. If problem is intermittent whenever the pump fails the windshield washer pump/ motor will have to be replaced.
     
    Tom K. gave our service a 5 star review on 7/1/2022
  • 2017 Volkswagen Jetta

    Volkswagen Jetta
    Mileage
    51,022
    Service Date
    1/7/2022
    Services Performed
    • Inspected vehicles braking system. Placed vehicle onto hoist and lifted vehicle. Visually inspected front and rear pads and rotors. Front brake pads are about 10mm in thickness and rears are about 5mm in thickness. Upon Physical inspection of the rear brakes I verified that the pad thickness is 5mm for all four rear brake pads. Rotors measure 8.5mm which the minimum before needing replacement is 8mm. I found that there is no cracking. Pads and Rotors are slightly glazed from brake dust. Rotors do not contain excessive lateral runout indicating rotors are not warped. Test drove vehicle and could not duplicate rear brake squeak during braking. Also during test drive I did not experience any brake pulsation verifying that the rotors are not warped. Vehicle will need rear brake pad/ rotor replacement in the future possibly upon or shortly after next oil change service.
     
    Chris K. gave our service a 5 star review on 1/7/2022